FAQ
WHAT ARE YOUR DAYCARE HOURS?
AOKO daycare is open seven days a week from 7:00 a.m. to 6:00 p.m. Extended hours may be available by advance arrangement.
HOW DO I GET STARTED?
Submit the short Meet & Greet Request form. We’ll reach out to answer questions and arrange a 30-minute visit. Submitting the form does not automatically book an appointment.
WHAT HAPPENS AT THE MEET-AND-GREET?
You’ll meet staff, talk through your dog’s routine and history, and give us a chance to observe your dog with carefully selected regular dogs. The visit is usually led by AOKO’s owner.
IS THERE A TRIAL DAY?
Usually. A trial daycare day is typically the next step after the meet-and-greet so we can see how your dog settles into the environment.
WHAT VACCINES ARE REQUIRED?
Dogs must be current on age-appropriate Bordetella, DAPP and rabies vaccinations. We’ll explain how to provide records during onboarding.
WHAT IS THE MINIMUM AGE?
Dogs must be at least 3 months old.
DOES MY DOG NEED TO BE SPAYED OR NEUTERED?
Yes, if your dog is over 1 year old.
DO YOU REQUIRE FLEA AND TICK PREVENTION?
Dogs must arrive free of fleas, ticks and signs of contagious illness. Routine parasite prevention is strongly recommended. If parasites or symptoms are observed, AOKO may require pickup before the dog can participate.
DO YOU ACCEPT REACTIVE, FEARFUL OR AGGRESSIVE DOGS?
AOKO does not make acceptance decisions from a label or form alone. We evaluate each dog individually. Dogs must be safely manageable by staff and suitable for an appropriate playgroup. Final acceptance is determined by AOKO after the meet-and-greet and trial process.
HOW ARE PLAYGROUPS CHOSEN?
We consider temperament, energy level and play style, then adjust groups as we learn more about each dog. Size can matter, but it is not the only factor.
IS SOMEONE ONSITE OVERNIGHT?
Yes. An employee is onsite 24/7 for boarding guests.
HOW MUCH IS BOARDING?
Boarding is $65 per night for every dog, regardless of weight. There is no member boarding discount.